Contact Us

  • Address:
    No.822 Wen‘er West Road, Hangzhou, Zhejiang Province, China
  • Tel:
    86-571-56975980
  • FAX:
    86-571-56975955

Service Philosophy

Customer-Centered, Providing Efficient, Professional, and High-Quality Services.

Integrated Sales and Service Full Lifecycle Service Capability

Establish an integrated sales and service system through the "Iron Triangle" team (referring to sales staff, product design staff, and after-sales staff), enhancing localized full product lifecycle service capabilities for sales, installation and commissioning, technical support, and after-sales operation and maintenance.

Establish an Iron Triangle team to rapidly align with customer needs, coordinate internal resources, and resolve customer issues;

Build a curriculum system for marketing and after-sales, and customize learning maps for employees in the sales and marketing systems.

24-hour response domestically, 48-hour response overseas;

"7D×24h" response time

100% service commitment fulfillment rate, implementing a full closed-loop management from service access to customer follow-up.

200+ global service outlets;

Local sales and service centers have been established on all major continents worldwide.

Achieve 100% online rate for core O&M tasks;

Realize dynamic management of battery packs based on intelligent BMS ;

Build an energy internet energy storage cloud platform for remote monitoring, quickly detecting power station abnormalities and defects.

Pre-sales service

In-sales service

After-sales service

  • For consulting data center products, please contact

    Tel: 86-571-56975980

    E-mail: intl@naradapower.com

  • For consulting Energy storage products,please contact

    Tel: 86-571-56623755

    E-mail: naradaess@naradapower.com

  • Energy storage after-sales service, please contact

    E-mail: service@naradapower.com

  • For consulting the industrial backup products, please contact

    Tel: 86-571-56975980

    E-mail: intl@naradapower.com

  • For consulting light electric vehicle products (electric bicycle), please contact

    Tel: 86-400-1186-665

    E-mail: intl@naradapower.com

  • For consulting the automobile star-stop products, please contact

    Tel: 86-571-56975980

    E-mail: intl@naradapower.com

  • For consulting lithium battery products of new energy vehicles, please contact

    Tel: 86-400-0015-232

    E-mail: intl@naradapower.com

  • For exhibition invitation and media inquiry, please contact

    Tel:  86-571-56963900

    E-mail:  intl@naradapower.com


Inquiry

Thank you for your interest in Narada Power Source. We value your questions and comments.
Company name*
Name*
Telephone*
E-mail*
Application Guides *(multiple options available)

BESS

  • BESS
  • AIDC
  • Telecom
  • Green Mobility
  • Other businesses

Filtered by

  • Electric passenger vehicle
  • Electric commercial vehicle
  • Automobile start-stop system
  • Electric bicycle
Region

Select a region

  • China
  • Asia (excluding China)
  • Europe
  • North America
  • Oceania
  • South America
  • Africa
Verification Code*

SUCCESS!

Your inquiry is received,thank you